Fort Worden Hospitality Launches with Focus on Future -

Hospitality team planning celebratory activities throughout the year

Fort Worden Hospitality (FWH) is charting a new direction in hospitality service assuming management of the accommodations, restaurants, catering and venues at Fort Worden State Park on February 14, 2022.

Fort Worden Hospitality has bold new ideas for the future of hospitality experience rooted in the state park and supported by a service philosophy that will deliver comfortable accommodations, rustic locally influenced and sourced food, conference amenities and a variety of activities available to visitors, guests and residents of Port Townsend to foster a summer-camp like experience year-round.

The non-profit company values its Campus and Community Partners who remain an important part of their footprint. Fort Worden Hospitality hopes to expand its on-site and off-site relationships, bringing together collaborations that can benefit the community and guests in a variety of ways.

Other future plans include improving the amenities in the buildings they operate, updating restaurant offerings, re-opening Taps at the Guardhouse and redefining guest services across the company in line with their new service philosophy, values and mission.

The non-profit hospitality operator will be making offers to hire all current staff and operate at launch under the leadership of Aislinn Diamanti, Managing Director of Administration, and Natalie Maitland, Managing Director of Operations.

“This is a positive time of change,” said Maitland. “Fort Worden is such a special and unique place that having a local company in charge of hospitality operations makes sense on many levels, most importantly the economic impact to our area. There is excitement across the staff and board for the new vision and we are ready to embrace the opportunity.”

With a financially sound business model focused on hospitality services and park experiences, the non-profit company looks forward to being a contributing partner to the lifelong learning center campus and work to foster more community spirit.

“I am incredibly thankful to the staff who are transitioning from the PDA to our new Hospitality Group,” said Board President Matt Gurney. “Fort Worden Hospitality will be spending this coming year stabilizing as a new entity and learning from our Fort Partners, visitors and Port Townsend residents how we can facilitate activities and services that will help make the Fort PT’s backyard.”

Fort Worden Hospitality will fulfill all booked business currently held by the Fort Worden Public Development Authority.

Over the next year the Fort Worden Hospitality team will be growing to meet the demand of guests and groups. They have taken a human centered approach to their employees, putting an emphasis on higher wages, benefits and employee well-being.

“Part of serving our community is creating good jobs for people who live here,” said Diamanti. “Part of running a good business is ensuring our company culture and values are intertwined and employee-led. This is built into our framework and will be expanded on as we add more team-members over the next few months. It’s an exciting time to work at Fort Worden, and a remarkable opportunity to be on the ground floor of something special.”

Fort Worden Hospitality is now hiring with more job postings to come through the Spring. Positions are in all departments and range in type and wage.

With the guidance of an accomplished board of directors, support of the FWPDA and many others who have championed Fort Worden Hospitality in the community, the hospitality team takes on this challenge with enthusiasm, understanding there is a lot of work to be done and opportunity to be realized.

When it is safe to do so Fort Worden Hospitality will announce a community open house launch event.

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MISSION: Fort Worden Hospitality welcomes visitors to a treasured state asset – Fort Worden State Park and Lifelong Learning Center.  We connect people to the park’s resources: the lifelong learning center campus, the cultural, educational, artistic, environmental, and recreational programs offered by the park’s partner organizations; the trails, beaches and historic batteries.  We also provide hospitality packages; meeting and events spaces; food service; and lifelong learning programming.

VALUES: Community-Passion-Integrity-Environmental Stewardship-Culture of Learning

SERVICE PHILOSOPHY:

Cultivate a community for anyone to feel welcome at Fort Worden.

Attention to detail in every task.

Model of integrity in policy and practice.

Proactively work to ensure guests and employees want to return.

 

 

 

 

Get outside with a day trip or overnight stay at Fort Worden this summer -

Update on what is happening at Fort Worden

As we near summer, we are seeing the return of visitors to Fort Worden. Families renting vacation rental housing, wedding events, and small group gatherings have begun to return, along with day visitors enjoying the beach. Fort Worden is such a special state and community asset that has a lot to offer to locals and visitors alike.

Two of the restaurants at the park, Reveille at the Commons and Cablehouse Beach Canteen, have reopened. Reveille is featuring daily lunch specials, in addition to their breakfast and lunch grab and go options. This year at the Canteen they have expanded the camp store, with a variety of snacks, candy, camping items and more.

Group bookings for 2021 and 2022 are open and filling up fast as people are eager to hold events postponed by the pandemic. Venue use and catering are up and operating. There are a variety of jobs posted online at fortworden.org for the variety of open positions in all departments. Slowly things are returning to ‘normal’.
Later this summer the initial reorganization of the Fort Worden Public Development Authority (FWPDA) will be complete, and the nonprofit Fort Worden Hospitality will assume management of the vacation rentals, group sales, venues, catering and restaurant services at the park.

FWPDA is reorganizing to create operational structures that are better suited for addressing its two primary challenges: recovering from the financial losses caused by the pandemic and addressing the ongoing major maintenance needs of the 95-acre campus and its 73 historic buildings.

Fort Worden Hospitality is a non-profit organization operating on a mission central to the Lifelong Learning Center of the Fort Worden campus. The organization will continue to offer hospitality services currently at Fort Worden as they rebound from the pandemic, innovate hospitality offerings and create a hospitality job training program in future years to better service our community.

Lodging, venues, and food services are essential to the success of campus lifelong learning programs, and Fort Worden Hospitality is eager to work amongst the partner organizations at Fort Worden to support their programming and advance the Lifelong Learning Center mission.

Fort Worden Hospitality plans to collaborate with partner organizations at Fort Worden and those local businesses and organizations in our community with the goal of providing great experiences to all those who visit the park.

This summer Fort Worden hopes to see you out at the state park, safely enjoying the trails, beach, staying in one the houses, grabbing a coffee at the café or a burger with fries at the Canteen.

For more information on what is happening at Fort Worden visit fortworden.org.

Reveille open for take-out only; outside seating available -

With the Governor’s recent mandates Reveille at the Commons will be open for take-out service only. There will be no inside dining available at this time. There is some outside seating available for guests in front of the Commons.

The café will continue to be open Monday through Friday from 9 am – 2 pm offering the same great selection of coffee, pastries, breakfast sandwiches and burritos, soups and grab & go sandwiches.  The latest information can be found, here.

Also, for guests with reservations, our vacation rentals remain open and we look forward to welcoming you to Fort Worden. Please reach out to reservations@fortworden.org with any questions.

Taps at the Guardhouse Closes for Season -

Taps at the Guardhouse has temporarily closed its doors as we head into the winter season.

We will miss serving you from our historic Guardhouse! However, we need to adjust to our financial situation as business slows due to the season and the pandemic.

Reveille at the Commons will remain open for the time being, and we hope you’ll join us there. From 9 a.m. to 2 p.m. Monday through Friday, stop by and warm up with grab & go coffee, soup, and breakfast and lunch options. We’ll soon be offering space in the Commons lobby to relax and warm up near our cozy fireplace (socially distanced!) while enjoying what we prepare for you in Reveille. Stay tuned!

Fort Worden OPEN for Business -

Fort Worden is open!

We are delighted to announce our historic homes are available for rental for your summer staycationBook your visit on our website or call our In-House Reservations at 360-344-4400, ext. 304.

You can now enjoy a nature filled visit and sip & savor local delights at Reveille at the Commons, Cablehouse Beach Canteen and Taps at the Guardhouse.

Bookmark to check back here on our website for any updates as we follow the “Safe Start” phased re-opening in Washington and for current hours and offerings.

We hope to host your future Port Townsend visit soon!

Thank you for supporting Fort Worden.

Dining at Fort Worden…NOW OPEN -

Our Restaurants Are Back Open!

Reveille at the Commons:

Open Tuesday through Sunday 9 AM – 2 PM

Coffee, espresso, grab and go sandwiches and some baked goods.

Cablehouse Beach Canteen:

Open 7 days a week, 11 AM – 7 PM

Burgers & fries, fish & chips, drinks, snacks for take-out and outdoor seating.

Taps at the Guardhouse:

Open Thursday through Saturday 12 PM – 8 PM, Sundays 12 PM – 6 PM

Small crafted bar menu, pub snacks and rotation of food trucks.

We hope to see you soon!

Fort Worden Opening for Reservations -

We are excited to announce the reopening of Fort Worden’s historic and unique rental accommodations on Saturday, August 1, 2020! We have missed you!

We have adapted our interactions, taken significant precautions and refined our offerings to re-imagine your stay in a safe way.

The following areas are also opening:
• Cablehouse Beach Canteen – open to all guests, campers and visitors for take-out food and beverage and outside dining

• Taps at the Guardhouse – open to all guests, campers and visitors for take-out beverage and outside dining

• The Front Desk on Officer’s Row – temporarily relocated to 15 Pershing Avenue (House 15) across from the Tennis Courts

The following areas are temporarily closed:
• Reveille at the Commons
• The Commons
• All Venue spaces, with the exception of USO

For information about Fort Worden onsite programs and State Park amenities and campsites, please visit our website for direct links to these organizations.

For all current and new reservations, please view our website for accommodation details and contact our In-House Reservations Department at reservations@fortworden.org or call 360-344-4400 ext. 304 for more information. Reservations are required in advance and must be booked on the phone.

Fort Worden places the highest priority on the health and well-being of our employees, guests, visitors and community. From the beginning, Fort Worden has increased its efforts to protect the safety and well-being of all who visit and will remain one of our top priorities. We continue to follow the CDC, Washington state and local health guidelines on gathering, physical distancing and masking mandates. As the situation remains fluid, additional changes may transpire and we will communicate any updates as they arise.

For everyone’s safety, facial coverings are required in all indoor areas and outdoor areas and encourage guests to maintain physical distancing.

Fort Worden Sales and Reservations Update 5.15.2020 -

As a result of Governor Inslee’s “Stay Home” order issued Monday, March 23, 2020, Fort Worden is operating with minimum workforce. We appreciate your patience as we are working with a limited staff. All messages will be received and responded to by our Sales and Reservations team.

Fort Worden is following the “Safe Start” phased recovery as introduced May 1, 2020 and will continue to do so through the course of this pandemic.

Please know that your leisure travel reservations can still be made or changed by contacting reservations@fortworden.org or calling 360.344.4400 x 304, Monday-Friday between 8:00 am and 5:00 pm PST. We would be happy to review future availability for your stay.

We will continue to keep our guests updated on any changes that may occur and encourage you to visit fortworden.org/blog for the latest communications.

Thank you for your continued support of Fort Worden. We hope to host your future Port Townsend visit as originally planned soon.

Latest Update from Fort Worden Regarding COVID-19 – 4.8.2020 -

Fort Worden is unable to make or honor reservations through May 4, 2020, as a result of Governor Inslee’s “Stay Home” order issued Monday, March 23, 2020 and the temporary closure of Washington State Parks beginning Wednesday, March 25, 2020.

Please know that your leisure travel reservations can still be made or changed for May 5th and beyond by contacting reservations@fortworden.org or calling 360.344.4400 ext. 304 Monday – Friday between 8:00 am and 5:00 pm PST. We would be happy to review future availability for your stay.

We will continue to keep our guests updated on any changes that may occur and encourage you to visit fortworden.org/blog for the latest communications.

We appreciate your patience as we are working with a limited staff and all messages will be received and responded to by our sales and reservations team.

Thank you for your continued support of Fort Worden, and we look forward to hosting you soon.

Latest Update from Fort Worden Regarding COVID-19 – March 26, 2020 -

To our guests and customers:

These are unprecedented times, and our priority is to protect the welfare and wellbeing of our employees, guests, and community. We continue to adjust operations in accordance with Governor Jay Inslee’s directives to help prevent the spread of the COVID-19 illness.

Last week, we closed our restaurants, reduced operations across campus, and were offering accommodations for guests who sought to visit and could still do so under the guidelines at that time. With the Governor’s “Stay Home” order issued Monday night and the temporary closure of State Parks beginning on Wednesday, the PDA is now temporarily closed for all public-facing business.

Even though hotel workers are considered among “essential employees” by the Governor, we can’t sustain the Fort’s hospitality operations without vehicle access to the Park. We strongly support the temporary closure of all state parks to help limit opportunities for social gatherings on State Park properties. According to the State Parks’ press release, all restrooms, campground and day use areas will be closed and vehicle access will be prevented. For the latest information about State Parks operations, please visit: parks.state.wa.us/COVID19

With the latest changes we also are now in the process of further reducing, on a temporary basis, the limited number of staff members who are maintaining critical operational functions. We expect to re-evaluate operations in early April based on any changes to the Governor’s orders.
Please check back with us often for updates as we continue to monitor and respond to the situation.

If you have questions regarding your Group Sales Event that has been affected by the closure, please email our team at salesgroup@fortworden.org.
If you have questions about your leisure travel, please email reservations@fortworden.org.

We appreciate your patience as we are working with a limited staff and messages are being forwarded if your contact is not currently working.

We continue to be heartened by people’s commitment to doing the right thing for the sake of the larger community. We thank you for your continued support of Fort Worden, and we look forward to hosting you soon.

Dave Robison
Executive Director, Fort Worden Public Development Authority

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